Returns & Exchanges
At Lakinza K-beauty, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit.
Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing